Privacy Policy

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1. Introduction

The services, products, apps and in general the offers provided by Bizcon may involve the collection of personal data. The purpose of this document is to explain the conditions under which personal data are collected and are likely to be processed so that these actions are carried out with the greatest transparency.

It also aims to precise how data subject may exercise their rights with the said collection and processing being carried out in compliance with the legislation in force.

2. Definitions

For the purposes of this Policy:

“personal data” means any information relating to an identified or identifiable natural person (‘data subject’); ‘identifiable natural person’ means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity;

“processing” means any operation or set of operations whether or not carried out by automated means and applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or interconnection, limitation, erasure or destruction;

“file” means any structured set of personal data accessible according to specified criteria, whether centralized, decentralized or functionally or geographically distributed;

“controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing;

“processor” means the natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller;

“consent” of the data subject means any free, specific, informed and unequivocal expression of will by which the data subject accepts, by a statement or by a clear affirmative action, that personal data concerning him or her may be processed;

3. Who is concerned by this Policy?

This Policy is applicable to all partners and companies of Bizcon ApS.

4. How do we collect your personal data?

We collect personal data either directly or indirectly.

We may collect personal data directly when data subject provides it to us, for example by filling in a form on a website, or when we ask data subject for it on any occasion such as during the performance of a contract, a contact form on the Internet, a trade show, a survey, participation in a discussion forum, participation in a contest, interaction on professional social networks such as LinkedIn.

We may also collect personal data indirectly through a third party. This may be for example the performance of a contract in which an employer is a party when data subject is a user of an app, a product and/or services, or when the data subject is our contact in charge of, for example, billing, placing an order, paying a sum of money or other.

We may collect on these occasions your first name, last name, business contact details (telephone, title, physical and email address, and IP address.

If a data subject provides us with third party’s personal data, it is his/her responsibility to ensure that he/she complies with the applicable regulations on the protection of personal data and in particular his/her obligations to obtain the prior consent of the data subject whose personal data he/she provides to us. As such, in accordance with the applicable data protection regulations, he/she must notify the data subjects and obtain their express consent, or have a legal basis to provide us with their personal data. Furthermore, he/she must inform the data subjects how we collect, use, disclose and store their personal data and invite them to read our Privacy Policy.

5. How do we use personal data?

Subject to applicable laws, we collect and process your data for the following purposes:

  • To provide any information and services requested and the applications or services ordered.
  • To perform our contractual obligations towards the data subject or his/her employer.
  • To manage our business relationships (for example, customer services and support activities).
  • To detect, prevent or investigate criminal, illegal or prohibited activities, or protect our rights (including liaising with regulatory and law enforcement agencies for these purposes).
  • To ask for participating in a customer survey (for example, feedback on use of our apps, products and services).
  • To provide advertisements, marketing messages (which may include banner message windows) or targeted information that may be useful, based on how our app, products and services are used.
  • To collect information about how users use the features of our websites, applications and services.

6. To whom may we transfer personal data?

We may transfer personal data to:

  • Any company and partner of Bizcon ApS and any subcontractor for the proper performance of our contractual obligations. 
  • Third parties that we use to carry out payment transactions, such as clearing companies, clearing systems, financial institutions, and transaction beneficiaries.
  • Third parties, for marketing purposes.
  • Government agencies, regulators and any other third parties if the transfer is necessary to meet our legal and regulatory obligations.
  • Police authorities, so that they can detect or prevent crimes or prosecute offenders.
  • Any third party, in connection with legal proceedings, existing or imminent, provided that we are legally entitled to do so (e.g., in response to a court order).
  • Our own auditors and consultants, as well as those of the MEGA Group, in order to assume our audit responsibilities.
  • Public bodies that have to be informed according to applicable laws.

7. What are data subject rights?

1. Transparency and modalities

We take appropriate measures to provide data subject with any information relating to the conditions of collecting, processing, modifying and deleting his/her personal data. The information shall be provided in writing or by other means including, where appropriate, electronically. The information may be provided orally, upon his/her request, provided that his/her identity can be demonstrated by other means.

We will provide the data subject with information on the measures taken following a request, as soon as possible and in any event within one month of receipt of the request. If necessary, this period may be extended by two months, taking into account the complexity and number of requests. We will inform the data subject of that extension and of the reasons for the delay within one month of receipt of the request. Whenever the data subject submits his/her request electronically, the information shall be provided electronically, if possible, unless the data subject request otherwise.

This information is provided free of charge. However, whenever the requests are manifestly unfounded or excessive, in particular because of their repetitive nature, we may: (a) require the payment of a reasonable fee which takes into account the administrative costs incurred in providing the information, organizing the communications or implementing the requested measures; or (b) refuse to comply with such requests.

Whenever we have reasonable doubts as to the identity of the requester, we may ask for the provision of additional information necessary to confirm his/her identity.

2. Information and access to personal data

The Data Subject may send his/her requests directly to Bizcon ApS and/or to the Data Protection Officer of Bizcon ApS can be contacted at any time at the following addresses: Industrivej 44B, 4000 Roskilde, Denmark or  data-privacy@bizcon.dk.

The recipients of the personal data are our employees who intervene in the context of the purpose of the collection of this data and our subcontractors, if necessary. It may also be any entity for commercial prospecting purposes.

Any transfer of personal data outside the territory of its collection is carried out in compliance with the legislation in force. Thus, in the context of the execution of contracts with our customers located in the EU, the personal data collected may be transferred outside the EU, said transfer being governed by Standard Contractual Clauses of the European Commission.

Personal data are kept for the period of time necessary for their processing, plus the duration of the applicable legal requirements.

Data subject may at any time request access to, rectification or erasure of his/her personal data, or restriction of processing. Data subject also have the right to object to the processing, the right to data portability, as well as the right to lodge a complaint with the supervisory authority in his/her country.

3. Right to rectification

The Data subject is granted the right to obtain from us, as soon as possible, the rectification of inaccurate data. Taking into account the purposes of the processing, the data subject is granted the right to request the completion of incomplete personal data, by providing a supplementary statement.

4. Right to erasure (“right to be forgotten”)

The data subject is granted the right to obtain the erasure, as soon as possible, of his/her personal data and we will erase such personal data as soon as possible, where one of the following grounds applies:

(a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed

(b) the data subject has withdrawn the consent on which the processing is based

(c) the data subject objected to the processing if there is a compelling legitimate ground for the processing

(d) the personal data have been unlawfully processed;

(e) the personal data must be erased in order to comply with a legal obligation;

Paragraphs 1 and 2 shall not apply to the extent that such processing is necessary: (a) for the exercise of the right to freedom of expression and information; (b) to comply with a legal obligation which requires processing under Union law or by the law of the member state to which we are subject, or to carry out a task carried out in the public interest or in the exercise of official authority vested in Bizcon ApS; (c)the establishment, exercise or defense of legal claims.

5. Right to restriction of processing

The data subject is granted the right to obtain from the controller the restriction of processing where one of the following applies:

(a) the accuracy of the personal data is contested by the data subject for a period of time that allows us to verify the accuracy of the personal data;

(b) the processing is unlawful, and the data subject objects to their erasure and instead requests the restriction of their use;

(c) we no longer need the personal data for the purposes of the processing, but they are still necessary for the data subject to establish, exercise or defend legal claims;

If the data subject has obtained the restriction of processing pursuant to paragraph 1, we will inform him/her before the restriction of processing is lifted.

6. Obligation to notify with regard to the rectification or erasure of personal data or the restriction of processing

We will notify each recipient to whom the personal data have been communicated of any rectification or erasure of personal data or any restriction of processing carried out unless such communication proves impossible or requires disproportionate effort. We will provide the data subject with information on those recipients if he/she requests so.

7. Right to object

1. Whenever personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing for such direct marketing purposes.

2. Whenever the data subject objects to the processing for direct marketing purposes, the personal data shall no longer be processed for those purposes.

At the latest at the time of the first contact with the data subject, the right referred to in paragraphs 1 and 2 shall be explicitly brought to his/her attention and shall be presented clearly and separately from any other information.

8. What about the security and retention of personal data?

We ensure the security of your data by taking the necessary technical and structural measures to prevent their unlawful or unauthorized processing or accidental loss, destruction and/or damage. We strive to protect your personal data as best we can. However, we cannot guarantee the security of your data transmitted to our websites, applications or services or to other websites, applications and services via an Internet connection or any other connection. If we have assigned a password to allow the access to certain areas of our websites, applications or services, the users shall keep it confidential; we will not share this password with anyone.

If an account has been or seemed to be hacked, please contact us at: data-privacy@bizcon.dk.

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